We care about your privacy and the security of your personal data. By implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we ensure that we process your personal data in a particularly transparent and fair way.
We will not sell or rent your personal data. We will collect, store and process all data in accordance with the European Union’s General Data Protection Regulation 2016/679 and other legal provisions and will not transfer your data to any third parties unless we are obliged to do so by law or if it is necessary for the provision of our services or if you expressly consent to the transfer of your data.
The controller of your personal data is MB “HLC LABS”, company code 305698188, registration address V. Nagevičiaus g. 3, LT-08237 Vilnius.
Contact phone number: +370 68440735, e-mail address: [email protected].
WHAT PERSONAL DATA IS COLLECTED AND PROCESSED IN THE ONLINE SHOP
We collect and process only adequate and relevant personal data necessary for the purposes for which it is processed.
The personal data we collect and process when you shop:
When you shop in our e-shop www.hlcplus.com without creating an individual account for the purpose of concluding and executing a contract, we collect the following personal data from you:
Your name; Name; Phone number;
Delivery address of the goods you have purchased.
To make your shopping experience at www.hlcplus.com easier and faster, you can create a personal account. When you create a personal account, we collect and process the following data:
Other personal data we collect and process when you use our online shop:
For your convenience, we also collect and process the following data when you shop in our online shop:
History of behaviour in the e-shop;
Communication history between you and us, including electronic correspondence
Basic information of third parties receiving the product(s);
You may identify the other person to whom the item(s) you have purchased are being sent if that person has given their consent. By providing us with information from third parties, you confirm that you have the consent of such parties to the transfer, use and processing of their personal data.
FOR WHAT PURPOSE IS PERSONAL DATA COLLECTED AND PROCESSED?
We only collect your personal data for specified, clearly defined and legitimate purposes and do not further process it in a way that is incompatible with those purposes.
Your personal data is processed for the purpose of concluding and performing a contract:
In order to be able to sell you the goods you have selected in the www.hlcplus.com e-shop, we need to process the following personal data:
Your name; Your telephone number;
The delivery address of the goods you have purchased;
We regret that if you do not provide this personal data we will not be able to sell you the goods, as the processing of this data is necessary for the conclusion and performance of the contract, and we are obliged to process the personal data by the legislation of the Republic of Lithuania regulating the online payment and bookkeeping of payments.
Your personal data is processed for the purpose of service improvement and performance analysis:
We want to make the use of our e-shop www.hlcplus.com as easy and convenient as possible for you, so we carry out a continuous analysis of our activities, during which we analyse and process the following personal data:
Your browsing history in our e-shop;
Feedback on your purchases;
Responses to surveys;
History of communications between you and us, including electronic correspondence
Your personal data is processed for the purpose of dealing with your requests and queries:
In order to provide you with a quality service and to ensure that we provide you with a comprehensive service, we also process the personal data that you have provided to us when you created your personal account and when you made a purchase, for the purpose of dealing with your enquiries and requests.
IS THE COLLECTION AND PROCESSING OF PERSONAL DATA LAWFUL?
We assure you that we only collect and process your personal data on lawful grounds, i.e. we only collect and process your personal data on:
Once you have registered on our online shop and created a personal account, we process your data for the purpose of preparing your future purchases;
when you have given your consent to the processing of your personal data;
To comply with the law applicable to us;
When instructed to do so by public authorities.
When you visit our website, we want to provide you with information and features that are tailored just for you. This is why we need cookies. They help us to recognise you as a previous visitor to the website, to store your history of visiting the website and to tailor content accordingly. This allows us to improve the website and make it more user-friendly for you.
Cookies on www.hlcplus.com are for:
To ensure the consistent functioning of the website;
To ensure that the shopping cart works;
For the operation of the favourites list;
To collect statistics on the number of visitors to the site;
Providing up-to-date information and offers.
We access the cookies stored on your computer whenever you visit our website or open an email from us.
To delete any cookies stored on your computer, please refer to the instructions provided by your browser manufacturer, which can be found by clicking on “Help” in the browser menu. Please note that deleting our cookies may prevent you from using some of the features of our website